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[POLL] Water District Communication

Tell us how well the Dix Hills Water District handled the coliform bacteria notification.

The Dix Hills Water District reported on Friday that two water samples taken last week . In response, officials advised residents to boil water before consumption.

A Town of Huntington spokesperson said that the district hand-delivered notices to its 8,000 customers informing them of the results and giving information about coliform bacteria in water and instructions about boiling water, but some residents said they never received the notice.

The district chlorinated the system and the boil-water notice was afternoon as a precaution, a town spokesperson said. While subsequent testing took place, employees posted flyers around the neighborhood to notify customers of the possible health concern. Many residents however, said that no flyers were received and continued to use the tap water without knowing to boil it.

Did you receive a flyer? How well do you think the Dix Hills Water District communicated the issue? Tell us in the POLL below.

Eric January 03, 2012 at 01:59 PM
I smelled the chlorine in the water on Dec 30 and did a Google search to find out why. That's what led me to the Patch, which I had never heard of before, where I learned of the boil water notice. At that point, with the chlorine already killing off the bacteria, what is the point to boil the water? I should have been informed of the bacteria at the onset. If it weren't for me stumbling onto the Patch, I would still not know. I do not subscribe to Newsday or have Cablevision's News 12. I'm now signed up to receive emails from the Patch, which seems like a really good idea.
Stephanie jose January 03, 2012 at 03:00 PM
They definitely dropped the ball on this. No one in my area received any notification until I saw it in the patch on Saturday. I asked around and only one person by the high school received notification. Really bad communication. Oddly I did receive my water bill on Saturday though, so they can communicate when they want something. :) someone needs to appologize and fix this, not get defensive and CYA. We can do better.
Amanda Lindner January 03, 2012 at 03:38 PM
Just wanted to give a quick thanks to everyone for tuning into Patch on this issue. You all have been amazing by reposting the articles on Facebook, tweeting and talking about it with family and friends. Sometimes it's hard to know what's happening in your own backyard and that's what Patch is here for. So a great big "Thanks!" to you all. As Eric mentioned above, signing up for the daily newsletter is a great way to get the top stories delivered right to you. The link is right at the top of the page. Thank you again, everyone!
lucille kenney January 03, 2012 at 04:42 PM
I live on Gallatin Dr. and never received any information from the water district..but..thanks to the Patch.... for the information
R January 08, 2012 at 03:48 AM
I also called the water district & got the same usless reponse as Amy, what is being done to correct this so in the next emergency we get notified. My street did not recieve any notifications.

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